Terms of Purchase

General Information

1.1 These terms and conditions govern the relationship between you (referred to as "the customer" or "you") and K-Sea AB (referred to as "we," "us," or "K-Sea AB") when you purchase ferry tickets through our website.

Bookings

2.1 By making a booking through our website, you confirm that you have read, understood, and accepted these terms and conditions.
2.2 You are responsible for providing accurate and complete information during the booking process.
2.3 A booking is considered valid once you have completed the payment and received a booking confirmation via email.
2.4 When booking ferry tickets for minors, an adult must be present during the journey.

Prices and Payment

3.1 All prices on our website are stated in the currency specified at the time of booking.
3.2 Prices are subject to change without prior notice, but the price displayed at the time of booking will apply to your reservation.
3.3 Payment can be made using the payment options specified on our website. You are responsible for any fees and charges associated with the payment.
3.4 All payments are non-refundable, unless otherwise stated in these terms and conditions or as required by applicable law.

Cancellations and Changes

4.1 Cancellations and changes to bookings may be subject to specific rules and fees stated at the time of booking. Please review these rules carefully before making a reservation.
4.2 Refunds of the ticket price may be subject to an administrative fee in case of cancellation.
4.3 We reserve the right to modify or cancel a booking if necessary, such as in the case of technical issues or operational reasons. In such cases, we will inform you and offer alternative solutions or a refund of the amount paid.

Liability and Limitations

5.1 We are not liable for lost or stolen tickets or personal belongings during the journey.
5.2 We are not responsible for any delays, canceled departures, or other disruptions in ferry services that may occur for various reasons, including but not limited to weather conditions, technical problems, or operational reasons.
5.3 We are not liable for any losses or damages that may arise due to your own negligence or breach of these terms and conditions.

Force Majeure

6.1 We are not responsible for any losses, damages, or delays caused by circumstances beyond our control, including but not limited to natural disasters, war, strikes, terrorist activities, or other events classified as force majeure.

Personal Data

7.1 By using our website and making a booking, you consent to us processing your personal data in accordance with our privacy policy. We will only use your personal data for purposes related to your booking and to communicate with you regarding your journey.

Applicable Law and Dispute Resolution

8.1 These terms and conditions and any disputes arising from them are governed by Swedish law.
8.2 Any disputes between you and us shall, in the first instance, be resolved through negotiation. If the dispute cannot be resolved through negotiation, it shall be referred to the competent court in accordance with applicable law.

Please read these terms and conditions carefully before making a booking. By making a booking, you accept and agree to these terms and conditions in their entirety.